Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged panels within 24-48 hours. For emergency situations, we offer same-day service. Our technicians carry common panel sizes and colors on their trucks, allowing for immediate repairs in many cases. If your specific panel needs to be ordered, we'll provide a temporary solution to ensure your garage remains secure until the replacement arrives.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panels can become damaged from several common causes: vehicle impacts (the most frequent cause), severe weather including hail and high winds, general wear and aging, improper installation or poor maintenance, and rust or corrosion in humid climates. Regular inspections can help identify early signs of damage before they become major issues. Our technicians can assess your panels during routine maintenance visits.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment. We offer flexible financing options to help make your project affordable. Options include 0% interest financing for qualified buyers (12-24 months), low monthly payment plans, and we accept all major credit cards. Contact us for a free consultation and we'll help you find a payment solution that fits your budget.

Question 4

What is included in your 5-year warranty?

Accepted Answer

Our comprehensive 5-year warranty covers parts and labor on all installations. This includes springs, cables, rollers, hinges, and opener components. We also provide a money-back guarantee if you're not completely satisfied with our workmanship. The warranty is transferable if you sell your home, adding value to your property.

Question 5

How long does a typical garage door installation take?

Accepted Answer

A standard single-door installation typically takes 3-4 hours, while a double-door installation takes 4-6 hours. This includes removal of the old door, installation of the new door, opener setup, and thorough testing. We always clean up after ourselves and walk you through the operation of your new door before we leave.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our Master Technician certified team is trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. Whether you have a residential or light commercial door, we have the expertise and parts to keep it running smoothly.

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